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Total Quality Management: Text And Cases

By: Nagalingappa, GContributor(s): V.S., ManjunathMaterial type: Text

TextLanguage: English Publication details: New Delhi.: Excel Books, 2010Edition: 1st edDescription: viii;316p. PAPER BACK 24cmISBN: 9788174468925Subject(s): Management studiesDDC classification: 658.562

Contents:

Contents: 1.Basic concepts of quality 2.Total quality management-Philosophical framework 3.Strategic quality management and organization for quality 4.Quality management systems 5.Quality awards 6.Creating customer focus and continuous improvement 7.Statistical process control 8.Business process reengineering 9.Benchmarking 10.Service quality management 11.Six sigma

Summary: Management, total quality

List(s) this item appears in: Management

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Holdings
Item type	Current library	Home library	Collection	Call number	Copy number	Status	Notes	Barcode
Books	ADBU Azara Campus Library Management	ADBU Azara Campus Library Management	Non-fiction	658.562 NAG (Browse shelf(Opens below))	1	Available	Place in school of technology library	10353
Books	ADBU Azara Campus Library Management	ADBU Azara Campus Library Management	Non-fiction	658.562 NAG (Browse shelf(Opens below))	2	Available	Place in school of technology library	10354
Books	ADBU Azara Campus Library Management	ADBU Azara Campus Library Management	Non-fiction	658.562 NAG (Browse shelf(Opens below))	3	Available	Place in school of technology library	10355
Books	ADBU Azara Campus Library Management	ADBU Azara Campus Library Management	Non-fiction	658.562 NAG (Browse shelf(Opens below))	4	Available	Place in school of technology library	10356
Books	ADBU Azara Campus Library Management	ADBU Azara Campus Library Management	Non-fiction	658.562 NAG (Browse shelf(Opens below))	5	Available	Place in school of technology library	10357

Management

Contents:
1.Basic concepts of quality
2.Total quality management-Philosophical framework
3.Strategic quality management and organization for quality
4.Quality management systems
5.Quality awards
6.Creating customer focus and continuous improvement
7.Statistical process control
8.Business process reengineering
9.Benchmarking
10.Service quality management
11.Six sigma

Management, total quality

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