Microsoft Dynamics CRM 2011 : unleashed
Material type: TextLanguage: ENG. Publication details: Noida; Pearson, 2013Description: xiv, 969p.; PAPER BACK 23 cmISBN: 9788131775226Subject(s): Computer ScienceDDC classification: 658.812 028 553 6Item type | Current library | Home library | Collection | Call number | Copy number | Status | Notes | Date due | Barcode |
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Books | ADBU Azara Campus Library Reference | ADBU Azara Campus Library Reference | Reference | 658.812 028 553 6 WOL (Browse shelf(Opens below)) | 1 | Not For Loan | Placed in Azara Campus Library | 15212 |
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658.8 KOT Marketing Management | 658.8 RAM Marketing management : | 658.8 RAM Marketing management | 658.812 028 553 6 WOL Microsoft Dynamics CRM 2011 | 658.83 BAJ Marketing research: | 658.83 FAR Marketing metrics : | 658.83 WIL Marketing research : |
Computer Science
Contents:
1. New Features of CRM 5.0
2. Why Businesses Need a CRM system
3. Requirements for CRM 5.0
4. Setting up CRM 5.0
5. Common Functions
6. Working with Customers
7. Working with the Workplace
8. Working with Sales
9. Working with Marketing
10. Working with Service
11. Reporting
12. Settings and Configuration
13. Client Configuration Options
14. E-mail Configuration
15. Mobility
16. Solution Concepts
17. SharePoint Integration
18. Azure Extensions
19. Accelerators/Connectors
20. Advanced Configuration and Customization
21. Reporting and Dashboard
22. Forms Authentication
23. Customizing Entities
24. Workflow Development
25. Plug-ins
26. Web Services
27. Importing and Exporting Customizations
28. Interacting with Custom Web Applications
29. Data Management
30. Third party Add-on Options
31. Other Microsoft Dynamics Products
Dynamics CRM, Microsoft
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