Effective customer service
Material type:
TextLanguage: Eng. Publication details: Delhi. : Pearson , 2012Edition: 1st edDescription: xvii;292p. : PAPER BACK 23cmISBN: 9788131785928Subject(s): Effective customer serviceDDC classification: 658.812
Contents:
Summary: Effective customer service
Contents
The goal of ECS
Characteristics of companies that practice ECS
Understanding customer needs
| Item type | Current library | Home library | Collection | Call number | Copy number | Status | Notes | Date due | Barcode |
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Reference
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ADBU Tapesia Campus Library General Stacks | ADBU Tapesia Campus Library General Stacks | Reference | 658.812 GOE (Browse shelf(Opens below)) | 1 | Not For Loan | Placed in Tepesia Library - General Studies | U2757 |
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| 621.3815 TOC Digital systems : | 651.7 SHE Cornerstone developing soft skills | 658.5 MUN. The Certified Six Sigma Green Belt Handbook. | 658.812 GOE Effective customer service | 659.1 RIE Positioning: | 759.84 BER Ways of seeing | 808.02071 MCM. How to write dissertations & project reports. |
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Contents
The goal of ECS
Characteristics of companies that practice ECS
Understanding customer needs
Effective customer service
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