TY - BOOK AU - Ferrell, O. C., AU - Hirt, Geoffrey A. AU - Ferrell, Linda. TI - Business: a changing world SN - 9780078023132 U1 - 650 PY - 2014/// CY - New York PB - McGraw Hill KW - Management. N1 - Management; Contents: PART 1: BUSINESS IN A CHANGING WORLD: 1. The Dynamic of Business and Economics 2. Business Ethics and Social Responsibility 3. Business in a Borderless World PART 2; STARTING AND GROWING A BUSINESS: 4. Options for Organizing Business 5. Small Business, Entrepreneurship, and Franchising PART 3: MANAGING FOR QUALITY AND COMPETITIVENESS: 6. The Nature of Management 7. Organization, Teamwork and Communication 8. Managing Service and Manufacturing Operations PART 4: CREATING THE HUMAN RESOURCE ADVANTAGES: 9. Motivating the Workforce 10. Managing Human Resources PART 5: MARKETING: DEVELOPING RELATIONSHIPS: 11. Customer-Driven Marketing 12. Dimensions of Marketing Strategy 13. Digital Marketing and Social Networking PART 6: FINANCING THE ENTERPRISE: 14. Accounting and Financial Statements 15. Money and the Financial System 16. Financial Management and Securities Markets; Appendix D; Notes; Glossary; Photo Credits; Indexes N2 - Business, Management-United States ER -